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AI in savings banks: challenges and solutions for middle management

Artificial intelligence is becoming increasingly available in savings banks – but actual use by employees often falls short of expectations. In this compact AI Coffee Break session, we discuss typical challenges, highlight success factors for change management, and provide concrete ideas on how AI can be sustainably integrated into everyday work in a way that is also accepted by employees.

BV-Header_AI Coffee Breaks 06
Artificial Intelligence
Digitisation
Future Banking
New Work

Your speakers

Fabian Forthmann
Ramon Frank

The potential applications of artificial intelligence are diverse, and AI is also increasingly changing everyday work at savings banks, primarily through FI solutions such as the S-KIPilot. But AI is not a sure-fire success. Middle management in particular faces the challenge of operationalising AI projects and managing change processes.

In our AI Coffee Break

  • you will learn about the challenges that frequently arise when introducing AI in savings banks,
  • learn how change management can help to get employees excited about AI and engage them in the long term,
  • see practical examples of how AI is being successfully integrated into banking processes – including examples from the S-KIPilot,
  • gain insights into support services available to accompany your AI initiatives,

and discuss open questions and possible solutions with experts and colleagues.

This event is part of the ‘AI Coffee Break’ series – our compact format covering the latest trends and applications in artificial intelligence. In a relaxed atmosphere, you will gain exciting, independent insights into various facets of AI technology over a hot cup of coffee.

This event is aimed at innovation managers, change managers, digitalisation officers and middle managers of savings banks who want to successfully operationalise AI in their organisation and sustainably increase employee acceptance.

Forthmann_Fabian

Fabian Forthmann

is a Manager in the field of Artificial Intelligence at msg for banking. He advises banks and financial service providers on the development and introduction of data-driven models in their technical and regulatory environment. In addition to the development of promising use cases for artificial intelligence, he is particularly interested in the sustainable use of artificial intelligence as a tool for solving tangible problems.

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Ramon Frank

Ramon Frank

is Business Unit Manager at msg for banking and contact person for all customers of the Sparkassenfinanzgruppe. Together with his team, he stands for software engineering, sustainable banking, process data technologies and application management services. He has held various management positions in recent years, including in business development and in organizational and change projects for the development of resilient organizations.

This event will take place online. This means you can take part from the comfort of your computer. We use the video conferencing tool MS Teams for our online events. You can find more information on the technology in our FAQs.

Do you need help?

Isabel Menrath

Isabel Menrath

Events & Trainings

events-banking@msg.group +49 721 6674 1880

Registration

Price

free

Date

16.01.2026

Time

11:30 am

Duration

0.75 hours

Registration deadline

13.01.2026

Information Event
Online

This event will be held in German!

Register now

Good to know

If you have any questions about our event programme, please do not hesitate to contact us. Simply give us a call or send us an e-mail. We look forward to exchanging ideas with you. Isabel Menrath events-banking@msg.group +49 (0) 172 947 47 33 
Are you already a registered user on Banking.Vision? Then all you have to do is log in and click on the registration button on the page of your chosen event. A registration form will open with your personal details already pre-filled. All you then have to do is enter your invoice details and click on ‘Send’. That's it. You are not yet registered as a user on Banking.Vision? Then please register. We only need a little information from you.
When registering on Banking.Vision , we use ‘magic link’ technology. This means that you fill in the registration form (we only need a few details from you) and then receive a registration link from us. By clicking on it, you confirm that you wish to register. After your confirmation, you will receive a login link and that's it. This means you don't have to remember (another) password, which could be hacked under certain circumstances. The ‘Magic Link’ also ensures a secure and uncomplicated login thanks to multi-factor authentication, for which you only need to enter the e-mail address you used to register.
Yes, once you have made a binding registration for the event, you will receive a booking confirmation. In the run-up to the event, you will receive a further e-mail with important information for your event, such as the venue and programme (face-to-face event) or access data (online event).
Our online events usually take place with Microsoft Teams. You will receive an access link with a telephone dial-in option; it is not necessary to install the Microsoft Teams application.We would be pleased if you switch on your camera. Please check the following Microsoft Teams system requirements in good time before the start of the event and observe the following recommendations: Use a desktop PC or a notebook/laptop to participate in your online event.
  • Operating system Windows 7 or a more recent version Mac OS X version 10.8 or higher
  • Browser Google Chrome (preferred) Also suitable: Microsoft Internet Explorer 11 or higher, Microsoft Edge, Apple Safari
  • Internet access Ideally, access via DSL/cable with at least 256Kbit/s. Bandwidth.
Please use a headset with an integrated microphone. If participating on a notebook/laptop, we recommend using the integrated camera; if participating on a desktop PC, an external webcam is recommended. Would you like to be absolutely sure and test MS Teams in advance? No problem, simply contact events-banking@msg.group.
We reserve the right to cancel the event due to insufficient demand or number of participants. Cancellations at short notice are also possible for other important reasons for which we are not responsible, such as sudden illness of the speaker or force majeure. Participation fees already paid by you will of course be refunded. You will be informed immediately in the event of cancellation. Further liability and compensation claims arising from the cancellation or change to the event that do not relate to injury to life, limb or health are excluded, unless there is intent or gross negligence on our part. Please note that this also applies to hotel rooms and flight or train tickets booked by you.
The detailed cancellation conditions can be found in § 3 Cancellation of our event conditions.